Accessing our Customer Support Centers

ApplyWeb Forms Customer Care Center

1. Log into ApplyWeb Forms Management at https://admin.applyweb.com/mason/.
2. From the Welcome page click on Customer Care Center.
3. From the Customer Care Center you can access our interactive tutorials, read FAQs, or view past webinars.

ApplyWeb CRM Support Center

1. Log into your ApplyWeb CRM (Admit or Prospect).
2. From your user menu in the top right corner, click on Help. The user menu looks slightly different depending on if you’re using the ApplyWeb CRM or Classic Mode.
3. From the CRM Support Center you can access CRM Documentation and Community Forums. You can also view your support requests or submit a new support request under My Activities in your user menu. Your activities page can be accessed directly at https://admithelp.collegenet.support/hc/en-us/requests, but you must be logged into the CRM.